8e88 Terms and Conditions

These terms and conditions ("Terms") form a legal agreement between the 8e88 platform ("Site", "we", "Service") and any registered or unregistered user of this site ("you", "member"). These Terms have been drawn up in accordance with applicable laws of Bangladesh and are presented in English for our users.

By accessing any page of 8e88, creating an account, or starting to use any service, you are legally acknowledged to have read, understood, and accepted these Terms in full. If you do not agree with any part of these Terms, please refrain from using the site.

1.1 Scope of the Terms

These Terms apply to all services on 8e88 — including casino games, sports betting, live casino, slots, card games, and all other sections. They apply equally to the use of the mobile application.

1.2 Relationship with Other Policies

These Terms must be read alongside 8e88's other policies — in particular our Privacy Policy, which explains in detail how your personal information is collected, stored, and used. If there is a conflict between these Terms and any other policy on a particular matter, these Terms will take precedence.

1.3 Language and Interpretation

The English version of this document is the primary and binding version. In the event of any dispute or need for interpretation, this English text shall be considered final. If there is any ambiguity about the meaning of a clause, 8e88's interpretation shall be considered final.

2.1 Age Requirement

To open an account and use any gaming or betting service on 8e88, you must be 21 years of age or older. Registration and participation on this platform by anyone under 21 is strictly prohibited. We reserve the right to verify age, and an account may be suspended if the required documents are not provided during verification.

2.2 Registration Requirements

You must provide accurate and complete information when registering an account. If false, incomplete, or misleading information is provided, 8e88 reserves the right to cancel the account and withhold funds at any time. The information required for registration includes:

• Full correct name (as per national ID card)
• Active mobile number
• Email address (if applicable)
• A strong password

2.3 One Account Per Person

Each individual may hold only one account. Creating multiple accounts — using the same device, the same IP address, or the same identity — is strictly prohibited. If multiple accounts are detected, all accounts will be cancelled and any collected bonuses and winnings may be forfeited.

2.4 Account Verification (KYC)

After registration or at the time of a withdrawal request, 8e88 may ask for a copy of your national ID card, passport, or birth certificate to verify your identity. If verification is not completed, the withdrawal process may be delayed.

3.1 Login Security

It is your responsibility to keep your account username and password completely confidential. Do not share your login details with any third party. You are responsible for all activity that takes place using your account.

3.2 Unauthorized Access

If you suspect unauthorized access to your account, contact 8e88's 24/7 live chat or email support immediately. 8e88 will not be liable for any loss resulting from a delay in reporting.

3.3 Updating Account Information

Any changes to your registered details (mobile number, email, etc.) must be reported to the 8e88 customer support team promptly. The platform is not responsible for any issues arising from outdated or incorrect information.

3.4 Inactive Accounts

For accounts that have been inactive for an extended period, 8e88 reserves the right to temporarily suspend or close the account after providing prior notice. The applicable policy will be followed regarding any remaining balance in the account.

4.1 Deposit Methods and Limits

bKash, Nagad, Rocket, and Upay can be used to make deposits at 8e88. The minimum deposit amount is ৳200. Deposit transactions are generally processed instantly. Deposit requests through any method other than the approved ones will not be accepted.

4.2 Withdrawal Conditions

The minimum withdrawal amount is ৳800. Valid withdrawal requests are generally processed within 10 to 45 minutes. Withdrawal methods are the same as deposit methods — bKash, Nagad, Rocket, and Upay. Account verification must be completed before submitting a withdrawal request.

4.3 Transaction Security

All financial transactions are secured with SSL encryption. If you notice any suspicious activity on your mobile banking account, notify 8e88 and your mobile operator immediately.

4.4 Third-Party Transactions

Depositing or withdrawing using another person's mobile banking account is not permitted. You must use a mobile banking account registered in your own name. For exceptional cases, please contact customer support in advance.

4.5 Erroneous Transactions

If funds are credited to an account in error or an overpayment is made due to a technical fault or human error, 8e88 reserves the right to recover that excess amount, even after the transaction has been completed.

8e88 offers various bonuses and promotions. Each offer comes with specific conditions that must be met.

5.1 Welcome Bonus

New members will receive a 200% bonus on their first deposit, up to a maximum of ৳8,000. The wagering requirement for this bonus is 10 times the bonus amount. For example: depositing ৳1,000 gives a ৳2,000 bonus, making a total balance of ৳3,000 — however, bets totalling ৳2,000 × 10 = ৳20,000 must be placed before withdrawing.

5.2 Weekly and Other Promotions

8e88 has a range of regular promotions including weekly reload bonuses, slots bonuses, birthday gifts, friend referral rewards, and weekend cricket bonuses. Each promotion has specific eligibility criteria, wagering requirements, and a validity period — you can see the details on the promotions page.

5.3 Bonus Abuse

Abusing the bonus system — such as placing deliberately low-risk bets to earn bonuses, using multiple accounts, or coordinated betting — is strictly prohibited. If such activity is detected, the bonus and related winnings will be cancelled.

5.4 Bonus Validity

Each bonus has a specific validity period. If the wagering requirement is not met within that period, the bonus and any winnings earned from it will be automatically cancelled.

6.1 Game Results

All game results on 8e88 are determined through a certified random number generator (RNG) or via live dealers. No game result can be predetermined or influenced. If a round is left incomplete due to a technical fault, 8e88 will settle it in accordance with the rules of the relevant game provider.

6.2 Sports Betting

When placing bets in the sports section, read the odds and terms for the selected event carefully. If odds change after a bet is confirmed, the odds at the time of confirmation will apply.

6.3 Live Casino

Games from Evolution, Pragmatic Play Live, Ezugi, and other providers are available in the live casino section. If a connection is lost during a live game, the settlement of the ongoing hand or round will be based on server-side data.

6.4 Betting Limits

Minimum and maximum betting limits are set for each game and section. These limits are clearly displayed in the game interface. 8e88 reserves the right to change these limits at any time.

The following activities are strictly prohibited on the 8e88 platform and, if detected, may result in account cancellation and forfeiture of funds:

• Money laundering or transactions involving illegal funds
• Attempting to access the system using hacking, viruses, or malware
• Placing bets using bots or automated software
• Deliberately exploiting game glitches or technical flaws
• Creating multiple accounts or using a third party's account
• Registering under a false identity or concealing information
• Using fraudulent payment methods
• Raising chargebacks or payment disputes in bad faith
• Threatening or harassing 8e88 staff

7.1 Fraud Detection

8e88 uses advanced technology to monitor suspicious activity. If an unusual betting pattern is detected on an account, 8e88 reserves the right to temporarily suspend the account and conduct an investigation.

The security of your personal information is 8e88's top priority. All data is protected through SSL encryption and stored on secure servers. Full details of how your information is collected, used, and protected can be found on our Privacy Policy page.

8.1 Data Protection

Your personal and financial information is not sold to third parties. However, it may be necessary to provide information to authorities to meet legal obligations or to prevent fraud.

8.2 Cookies and Tracking

Cookies are used on the 8e88 site to help improve the user experience and maintain the functionality of the platform. Continuing to use the site means you have consented to the use of cookies.

8e88 believes that online gaming and betting should be for entertainment only. We are committed to responsible gaming, and detailed guidelines and support information on this topic can be found on our Responsible Gaming page.

9.1 Self-Control Tools

Members can set deposit limits on their own accounts, take a temporary break, or self-exclude. Contact customer support to use these features.

9.2 Age Verification

Persons under 21 years of age may not participate on 8e88. It is recommended that parental controls be activated on devices to prevent underage family members from accessing the site.

9.3 Support Services

If you are having difficulty controlling your gaming habits, it is important to seek specialist support. 8e88 is always committed to maintaining a responsible gaming environment and places the highest importance on the wellbeing and safety of its members.

10.1 Submitting a Complaint

If you have a dispute regarding a game result, payment, or account matter, first raise your complaint in English via 8e88's 24/7 live chat or email. When submitting a complaint, provide as much detail as possible (date, time, transaction ID, screenshots).

10.2 Investigation Process

After receiving a complaint, the 8e88 team will review server logs, game records, and transaction history before making a decision. This process may take some time, and the relevant account or funds may be temporarily held during the investigation.

10.3 Final Decision

The decision of 8e88's management shall be considered final on all dispute matters. However, we commit to resolving disputes through a fair and transparent process at all times.

11.1 8e88's Rights

8e88 reserves the right to suspend or cancel any account without prior notice in the following circumstances:

• Serious violation of these Terms and Conditions
• Fraud or fraudulent activity
• Failure to cooperate with account verification
• Order from a court or law enforcement authority

11.2 Voluntary Account Closure

You may request to close your account at any time. You will be given the opportunity to withdraw any remaining balance before the account is closed; however, if there are active wagering requirements or a pending investigation, the account will be closed only after those are completed.

11.3 Service Maintenance

8e88 may temporarily suspend some or all services during technical upgrades or maintenance. A notice will be posted on the platform during such times.

12.1 Service Standards

8e88 strives to provide the highest quality of service. However, 8e88 will not be held liable for any service disruption caused by internet disconnection, power outages, third-party technical failures, or other unforeseen circumstances.

12.2 Unforeseen Events

8e88's liability will be limited in the event of natural disasters, government directives, cyberattacks, or any other Force Majeure situation. In such cases, every effort will be made to restore normal service as quickly as possible.

12.3 Betting Risk

Online gaming and betting carry financial risk. 8e88 is aware of this risk and discloses it clearly to members. 8e88 is not liable for money lost in games — this is a normal part of gaming and betting.

If you have any questions about these Terms and Conditions, you can contact us in Bengali via our 24/7 live chat or by email. You can also visit our Frequently Asked Questions (FAQ) page for answers to common queries.