8e88 Responsible Gambling Guidelines
Gambling is for entertainment — not as a reliable source of income. 8e88 wants every member to set their own limits and play safely. This page covers everything from setting limits to finding professional support.
Age Requirement and Core Principles
Mandatory for ages 21 and above. All casino and betting activity at 8e88 is for persons aged 21 or older only. Age is verified at the time of account registration and additional verification may be requested at any time. Any attempt by a minor to open an account is closed immediately.
8e88 believes that sports betting and casino games are a form of entertainment — much like going to the cinema or buying tickets to a sporting event. Keeping this perspective helps maintain control over gambling. Problems arise when gambling is treated as a way to recover losses or as the sole means of earning money.
Our Terms and Conditions clearly state that every member must remain aware of their own budget and time limits. 8e88 never encourages any member to bet beyond their set limits.
- Only bet money that you can afford to lose without affecting your daily life.
- Set a time and money limit before each session.
- Do not increase your bets to chase losses.
- Never gamble with borrowed money or money taken from others.
- Avoid gambling when you are stressed or feeling low.
- Spend more time with family and work than on gambling.
- Take regular breaks — avoid playing for long stretches at a time.
- No one can guarantee a win — outcomes are always uncertain.
Limit Setting Tools
8e88 provides members with several practical tools to help keep their gambling under control. These can be activated from account settings or requested through 24/7 live chat or email support.
Deposit Limit
Set a maximum daily, weekly, or monthly deposit amount. Once a limit is set, lowering it takes effect immediately; increasing it requires a cooling-off period.
Session Time Limit
Decide in advance how many hours you can stay logged in at a stretch. Once the set time is reached, you are logged out automatically and must wait a short period before logging in again.
Loss Limit
Cap the maximum amount you can lose within a given period. Once the limit is reached, no more bets can be placed in that cycle.
Reality Check Notification
A brief message appears on screen every 30, 60, or 90 minutes showing how long you have been playing and how much you have won or lost in the session. This helps you stay aware.
Cooling-Off Break
Temporarily suspend your account for 1 day to 6 weeks. No login or deposit is possible during this time. The break cannot be ended before it expires.
Permanent Self-Exclusion
If you feel you need a long-term break, you can request to close your account entirely. Once this decision takes effect, re-registration will not be possible for at least 6 months.
Contact 8e88 via 24/7 live chat or email to activate any of these tools — the team responds in both Bengali and English.
Warning Signs of a Problem
Take any of the following signs in your own behaviour seriously. Recognising them early makes it much easier to address.
These signs do not indicate weakness — they are health signals. As a first step, use the self-exclusion tool and speak with a family member or professional counsellor.
Where to Find Support
Help is available at three levels: 8e88's own support, family, and professional advice.
8e88 Live Support
The 8e88 support team is available 24 hours a day, 7 days a week via live chat in both Bengali and English. To request self-exclusion or any other limit, simply let them know through chat — your privacy is maintained. You can also reach them by email.
Family and Trusted People
Talk to a close family member or trusted friend. Being open about your situation allows them to keep an eye out and help when needed. Support from someone close to you is far more effective as a first step toward recovery.
Professional Advice
A psychiatrist or trained counsellor can provide direct help in managing problematic gambling behaviour. This service is available at mental health providers and hospitals in Bangladesh. You do not have to make any decisions in the first session — just talk.
You can write to 8e88's support email — the team will respond in Bengali and keep your information completely confidential. See our Privacy Policy for details on how your personal information is stored and used.
8e88's Commitment to Responsibility
8e88 treats member protection as equally important as business. To this end, the site has age verification, limit-setting tools, and self-exclusion in place. The support team is available around the clock. If any member feels their gambling is out of control, our goal is to offer help without judgement.
Practical Tips for Safe Play
Building a few simple habits before each gambling session can go a long way toward staying in control. When registering at 8e88, the site's FAQ section has detailed answers on deposits, withdrawals, and account settings, which is useful for new members.
Set a Time Limit
Decide in advance how much time you will spend gambling each day or week. Put this into practice using your phone's alarm or the session limit in your account settings.
Keep a Separate Budget
Keep household expenses, savings, and entertainment money separate. When the amount set aside for gambling runs out, that session is over — it is better not to try adding more.
Treat Winnings as a Bonus
A win is always an extra gain — not guaranteed income. Be happy when you win and accept it when you lose. No strategy or pattern changes the house edge over the long term.
Take Regular Breaks
Take at least a 10–15 minute break every hour. Stand up, drink some water, do something else. Concentration drops during long sessions and the likelihood of making impulsive decisions increases.
Questions About Responsible Gambling
The most common questions members ask about responsible gambling.